Privacy Policy

Rioplay Casino is committed to maintaining the trust placed in us by our users, and therefore we take all necessary measures to ensure that your personal data remains secure.

This Privacy Policy outlines how Rioplay collects, stores, and uses information provided by you when registering on our website or using our services. By accessing our website or opening an account with us, you agree to be bound by this policy and consent to the collection and use of your information as described below.

What We Collect

When you register for a Rioplay account, we collect personally identifiable data such as:

Name
Address
Email address
Phone number (optional)
Date of birth

We also may store some technical information about how our website is used by visitors. This might include the following types of information:

Device type and operating system version
Browser settings and preferences
IP addresses for security purposes, which are automatically deleted after 30 days.

How We Use Your Information

Rioplay uses your data primarily to manage our services, provide you with personalized gaming experiences, and meet regulatory requirements. This includes but is not limited to:

Account Administration: Verify account information.
Security Checks: Combat money laundering and underage gambling through anti-money laundering (AML) and know-your-customer (KYC) policies.
Communication: Send promotional offers, notify about events, news or technical issues via email or message.

Sharing Data with Third Parties

Rioplay may share your data in compliance with relevant laws or regulations. We operate under the regulation of Curacao eGaming and do not send any personal information to third parties for commercial purposes without explicit consent.

We use cookies (see our Cookies Policy) to enhance site functionality, tracking user behavior.

Data Storage

Rioplay uses secure servers located in Europe to store your data which are protected by up-to-date security software.

You can control what we collect or process from you through account settings under "Preferences" and via emails sent with a link that allows immediate deletion of cookies if preferred.